You may be able to transfer information and give directives by phone, email and webcasts, but connecting with your professionals requires face-to-face interaction. A national...

Sometimes deciding what you will not do, or condone, brings more focus than creating plans and tactics. What will you and your team stop doing? Where will you stop spending...

Develop a high tolerance for criticism. Leading toward sustained results in challenging times will often lead to criticism and being misunderstood.  Leaders who get things done...

Courageously declare your intended objective. What are you aiming for?  What are you asking your team to accomplish?  Can you state the objective in one simple sentence? For...

Young professionals are quick to suspect the worst when leadership stumbles on people issues.  Here are five ways to build trust and gain commitment. 1.  Recognize effort and...

"Change is the narrowest and hardest groove that a man can get into." G. K. Chesterton The operations manager lamented that his company had been hot and cold on implementing lean...