Select Page

Getting Results In Difficult Times: Criticism Tolerance

January 5, 2021
Leadership Advisory

Develop a high tolerance for criticism.

Leading toward sustained results in challenging times will often lead to criticism and being misunderstood.  Leaders who get things done have to develop tough skin and personal resolve.

A Senior Vice President had to explain to his Regional Sales Managers, who were celebrating a profitable year, that while they had met expectations on profitability, new sales revenue had actually slipped. The SVP believes the numbers indicate a weakness and future problems that need to be addressed.  One of the managers wanted to know why he couldn’t just celebrate the success.

Leaders who achieve sustained results in difficult times seek to understand and communicate the story the numbers are telling.  Even if that story is unpopular.

Being In Control…

...demands self-control The meeting ran late, the taxi took twice the time estimated to arrive leaving 15 minutes to clear security and board my flight.  To my good fortune, there is no line and the security agent is waiting.  This was going to work and hope of making...

Desperation Diminishes

"Desperation is like stealing from the Mafia: you stand a good chance of attracting the wrong attention." Douglas Horton Many capable professionals disqualify themselves from positions of leadership because they appear desperate.  One of my mentors explained that...

Realistic or just stuck?

Pragmatism is basically considered a virtue in the world of accounting, finance and consulting. But there is a risk of being too realistic and over-relying on how you've always done things. My son, who works for a financial firm, shared his recent experience.  A group...