Be open to everything that happens. Improv comedians and actors follow a basic principle that is required for improv to work. It is the art of being open to every idea and word...
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Value The Client
It's easy to get distracted and not bring your personal best to serving clients. Work loads, internal procedures and even the pursuit of new business can lead to neglecting...
Anticipating Client Needs
...takes insight. Every question the client asks is a potential gateway to additional services. Every problem you solve and solution you deliver leads to new opportunities. Did...
5 traits of top producers
The audit partner said with sincerity, "If I had known this job involved such a focus on sales, I would have chosen a different career." Most professionals find themselves being...
Strategic Hires
"In our firm we get the cart ahead of the horse by deciding what we're going to do without considering how the people will respond" These are the words of a partner in leadership...
First Who – Then What
If these economic challenges reveal nothing else, we are made painfully aware that business survival and success comes down to having committed, capable and adaptable people. You...