Dan Marino's quickness as an NFL quarterback was described by one of his teammates in the following words:  "The amount of time where he sees a target and then his mind tells him...

Careful not to over promise, many professionals miss opportunities for lack of assuring the prospective client of their firms ability to deliver.  You may be reserved in your...

Assertiveness is a critical personality trait for maintaining client focus.  Assertive people have a forceful presence and a natural ability to advocate for the client.  They...

The candidate scored high on sociability and was clearly a people person, but she scored low on the expressive scale.  The CEO wanted to know, 'how can that be?' Aren't...

...is so hard. ...and it's not my responsibility. Believe it or not, that's the push back managing partners are getting from partners and directors regarding business...

You've got to be positive about people if you want to possess a strong client focus. Surround yourself with great clients and you'll do well.  Attract the wrong clients and not...